How To Replace a Lost or Stolen Passport

It is important to report your passport lost or stolen right away to protect yourself from identity theft. You can replace it now or at a later date. Once you report your passport lost or stolen it then becomes invalid and can no longer be used for international travel.

How to Report Your Passport Lost or Stolen

The 3 options to report a passport lost or stolen is listed below.

Option Instructions
Online To report your passport lost or stolen online, visit https://pptform.state.gov/ and navigate to the "Report Lost or Stolen" tab.
Mail Complete, sign, and mail Form DS-64 to the address on the form.
Phone You can call them toll-free at 1-877-487-2778 (TTY 1-888-874-7793). If you want to apply for a new passport, you'll have to also fill out Form DS-64 to turn in with your application.

How to Replace a Lost or Stolen Passport

To replace a lost or stolen passport, you must submit Form DS-11 in person. You can use our search post offices nearby page to find a location that offers passport services so you can call and schedule an appointment.

If Then
You are in the United States and are traveling in 2 weeks or less Make an appointment to apply in person at a post office that offers passport services to replace your passport. (Based on need, some restrictions apply.)
You are in the United States and are not traveling within 2 weeks Make an appointment (if required) to apply at a post office that offers passport services to replace your passport.
You are outside the United States Contact your nearest US embassy or consulate to replace your passport.
Is my passport lost in the mail?

You can confirm that they mailed out your passport. You can use their Online Passport Status System at https://passportstatus.state.gov/ or contact the National Passport Information Center (NPIC) online at https://travel.state.gov/content/travel/en/contact-us/passports.html. After 10 days since your new passport was mailed and you still have not received it, then they recommend you contact NPIC. If not reported within 90 days from the date issued, you will be required to re-apply and pay all applicable fees.

What if I found someone else's passport?

If you find another person's lost US passport, please mail it in a sturdy envelope to:

U.S. Department of State
Consular Lost and Stolen Passport Unit (CLASP)
CA/PPT/S/L/LE/CP
44132 Mercure Circle
PO Box 1227
Sterling, VA 20166-1227

How to cancel the passport of deceased relative?

You can return the passport of a deceased relative for cancelation. They will then return the passport after it is canceled. Please submit the following:

  • The valid passport
  • A certified copy of the death certificate
  • A letter requesting the cancelation and return (or destruction) of the passport

Mail the documents listed above to:

US Department of State
Consular Lost and Stolen Passport Unit (CLASP)
CA/PPT/S/L/LE/CP
44132 Mercure Circle
P.O. Box 1227
Sterling, VA 20166-1227